Core Offer Section

The Clear Care Communication Pilot Program

A focused training pilot designed to help organizations test the impact of communication training with one department or team before expanding. 

Pilot Program Includes:

  • Instructor-led communication training 

  • Role-specific scenarios and practice 

  • Professional greeting and response language 

  • Patient/customer question handling 

  • Reassurance and empathy phrases 

  • Clear explanation techniques 

  • Workplace confidence-building 

  • Practical scripts employees can use immediately 

Best Fit For:

Organizations that want to improve frontline communication without committing to a full-scale program right away. 

Pilot Investment: $4,000 per department cohort

Cohort Size: 6–8 employees 

Format: Virtual instructor-led training 

Timeline: 4-week pilot structure 

Department-Based Pilot Options

Choose the Department You Want to Strengthen First

Patient Access / Front Desk Staff

Focus: Patient greetings, intake communication, handling patient questions, calming concerns, and creating a stronger first impression. 

Pilot Price: $4,000 

Cohort Size: 6–8 employees 

Clinical Support Staff

For: CNAs, Medical Assistants, Patient Care Technicians 

Focus: Explaining procedures, giving patient instructions, reassuring patients, and using clear supportive language during care interactions. 

Pilot Price: $4,000 

Cohort Size: 6–8 employees 

Environmental Services / Patient Transport

Focus: Professional room entry communication, safety communication, respectful patient interaction, and confidence during brief but important patient encounters. 

Pilot Price: $4,000 

Cohort Size: 6–8 employees 

Expansion Pricing Section

After the Pilot: Standard Cohort Training

Once an organization completes the pilot and is ready to train additional cohorts or departments, standard cohort pricing begins at: 

$7,000 per cohort

This pricing is designed for organizations ready to expand training beyond the initial pilot department. 

Optional Add-On: Manager Tools Package

Investment: $1,500 

Includes practical resources leaders can use to reinforce communication skills after training, including: 

  • Manager observation checklist 

  • Team huddle discussion prompts 

  • Coaching language for supervisors 

  • Communication reinforcement guide 

  • Post-training follow-up questions 

  • Simple department accountability tools 

Request Pilot Details 
Ask About Expansion Options